Check your IP settings - Windows XP

To check that your local area connection is enabled and configured correctly, follow these steps.

  1. From your desktop, click on Start and select Control Panel

  2. From the Control Panel window, select Network and Internet Connections

  3. In the Network and Internet Connections window, select Network Connections

  4. In the Network Connections window, right click on the Local Area Connection icon.

    1. In the menu that appears, if the top option is Enable, click on this to enable your connection to the Sky wireless router.
    2. If the top option is Disable, click on Properties at the bottom of the menu.

  5. In the Local Area Connection Properties window, scroll down in the window 'This connection uses the following items' until you see Internet Protocol (TCP/IP) - click this once, then select Properties.

  6. TCP/IP should be configured by default to obtain the IP address and DNS automatically (from the router) as below.

  7. Restart your computer and open a web browser to check if you can now browse the web using your broadband service.